Terms of Service

Last Updated: October 13, 2025

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services, applications, and offerings provided by Alphas Holding LLC operating the mynewstaff.ai ("Alphas," "we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which together form a binding agreement between you and Alphas.

We may modify these Terms at any time. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms. If you do not agree with these Terms, you must not use our Services.

1. Overview of the Services

Alphas provides AI-powered business automation tools, including but not limited to:

  • AI-powered virtual staff and automation tools
  • APIs, SDKs, and software applications
  • Websites and related digital platforms
  • Documentation, marketing materials, and support services
  • Professional services and consulting

These Services are designed to help businesses automate marketing, customer support, and operational tasks through artificial intelligence technology.

2. Black Friday Promotional Offer Terms

The Black Friday 80% discount promotional offer ("Black Friday Offer") is subject to the following specific terms and conditions:

  • Validity Period: This promotional offer is valid until November 30, 2025, at 11:59 PM EST. Any orders placed after this date will be subject to standard pricing.
  • Payment Terms: The 80% discount and waived setup fees ($5,000–$15,000 value) are only applicable when you prepay for 3 (three) months of service in advance. Monthly payment options are not eligible for this promotional offer.
  • Non-Transferable: This offer is non-transferable and cannot be combined with any other promotions, discounts, or special offers.
  • Cancellation Policy: If you cancel your service before completing the initial 3-month prepaid period, the waived setup fee will be charged at the standard rate for your selected plan tier.
  • Renewal Terms: After the initial 3-month period, your service will automatically renew at the then-current standard pricing unless you cancel prior to renewal.

For questions regarding this promotional offer, please contact us at support@mynewstaff.ai.

3. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our platform. Your continued use of our Services after such changes constitutes acceptance of the updated Terms.

5. Access to the Services

To access our Services, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction
  • Create an account with accurate and complete information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations

6. Registration and Your Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7. Account Security

You are responsible for:

  • Maintaining the confidentiality of your password and account information
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use of your account
  • Ensuring that you log out from your account at the end of each session

8. Permitted Use; Prohibited Conduct

8.1 Permitted Use

We grant you a non-exclusive, non-transferable, revocable license to access and use our Services for your internal business operations in accordance with these Terms.

8.2 Prohibited Conduct

You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Engage in any illegal, fraudulent, or harmful activities
  • Upload, transmit, or distribute any malicious code, viruses, or harmful content
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorized access to our systems or networks
  • Reverse engineer, decompile, or disassemble any part of our Services
  • Circumvent or attempt to circumvent any security measures
  • Use our Services for spam, unsolicited communications, or harassment
  • Violate these Terms or any applicable policies

9. User Content; Your Data

You retain ownership of any content or data you submit, upload, or transmit through our Services ("User Content"). By using our Services, you grant us a license to use, process, and store your User Content as necessary to provide and improve our Services.

You are solely responsible for your User Content and warrant that you have all necessary rights to grant us the license described above. We may use your data for service improvement, security, and compliance purposes in accordance with our Privacy Policy.

10. Intellectual Property; Licensed Materials

All intellectual property rights in our Services, including but not limited to software, designs, trademarks, logos, and content, are owned by Alphas or our licensors. You may not copy, modify, distribute, or create derivative works based on our Services without our prior written consent.

11. DMCA / Copyright Policy

We respect intellectual property rights. If you believe that any content on our Services infringes your copyright, please provide us with a written notice containing:

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing
  • Your contact information
  • A statement that you have a good faith belief that the use is not authorized
  • A statement that the information in the notification is accurate
  • Your physical or electronic signature

Send notices to: support@mynewstaff.ai

12. Monitoring; Enforcement; Suspension

We reserve the right to monitor your use of our Services, enforce these Terms, and suspend or terminate your access at any time if you violate these Terms or engage in any prohibited conduct.

13. Third-Party Services; Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties. Your interactions with third-party services are solely between you and the third party.

14. Geographic Restrictions; Sanctions

You agree to comply with all applicable export laws and regulations. You may not use our Services in any country or region that is subject to U.S. or international sanctions or embargoes.

15. Fees; Billing; Taxes

You agree to pay all fees associated with your use of our Services as described in your chosen plan. Fees are billed in advance and automatically renew unless you cancel. You are responsible for all applicable taxes.

16. Usage Limits (AI, API, and Messaging)

We may impose usage limits, rate limits, or quotas on your use of our Services, including API calls, AI processing, and messaging. Exceeding these limits may result in additional charges or suspension of service.

17. Refunds; Cancellations

Generally, we do not provide refunds for paid services. Cancellations take effect at the end of your current billing period. You will continue to have access to our Services until the end of the billing period.

18. Beta Features; Professional Services

Beta features are provided "as-is" without warranties. Professional services are subject to separate agreements and may have additional terms and conditions.

19. Marketing & Transactional Communications (SMS, Email)

19.1 Consent & Compliance

By using our Services, you may receive marketing and transactional communications via SMS and email. You can opt-out at any time by following the instructions in each message or contacting us at support@mynewstaff.ai.

We comply with applicable laws including TCPA (U.S.), CAN-SPAM, GDPR, and CASL. All marketing communications require your consent.

19.2 Prohibited Developer Behavior

If you are a developer using our Services, you agree not to:

  • Send unsolicited messages to users who have not consented
  • Misrepresent your identity or the purpose of your messages
  • Violate any privacy laws or regulations
  • Use our Services to send spam or harassment

19.3 Messaging Disclaimers

We do not guarantee the delivery or receipt of any SMS or email messages. Message delivery may be affected by carrier policies, network conditions, or other factors beyond our control.

20. Disclaimers

Our Services are provided "as-is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation

21. Limitation of Liability

To the maximum extent permitted by law, Alphas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Services.

Our total liability for any claims related to our Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

22. Indemnification

You agree to indemnify, defend, and hold harmless Alphas and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

23. Governing Law; Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

24. Dispute Resolution; Arbitration; Class Waiver

Any disputes arising from these Terms or your use of our Services shall be resolved through mandatory binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class-action lawsuit or class-wide arbitration.

25. Limitation on Time to File Claims

Any claim or cause of action arising from these Terms or your use of our Services must be filed within one (1) year after the claim arises, or it will be forever barred.

26. Suspension; Termination; Data Retention

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause. Upon termination, your right to use our Services will immediately cease. We may retain your data for a reasonable period as required by law or for business purposes.

27. No Third-Party Beneficiaries; Assignment

These Terms do not create any third-party beneficiaries. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at any time.

28. Waiver; Severability; Entire Agreement; Language

Our failure to enforce any provision of these Terms does not constitute a waiver. If any provision is found to be unenforceable, the remaining provisions will remain in full effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Alphas. The English version of these Terms shall prevail.

29. Usage Guidelines for AI and Communications (Summary)

When using our AI-powered Services and communication features, you agree to:

  • Avoid generating or transmitting harmful, offensive, or illegal content
  • Respect privacy and data protection laws
  • Comply with all applicable regulations, including TCPA, CAN-SPAM, GDPR, and CASL
  • Obtain proper consent before sending marketing communications
  • Not use our Services to harass, spam, or deceive users

30. Contact

If you have questions about these Terms, please contact us:

Alphas Holding LLC

8 The Green, Suite B, Dover, DE 19901, USA

Email: support@mynewstaff.ai

Appendix A: SMS Consent Notice

By providing your phone number and opting in to receive SMS communications, you consent to receive automated text messages from Alphas Holding LLC at the phone number provided.

Message Frequency: Message frequency varies based on your interactions with our Services.

Data Usage: Standard message and data rates may apply. Your consent is not a condition of purchase.

Opt-Out: You can opt-out at any time by replying "STOP" to any message or contacting us at support@mynewstaff.ai.

Help: Reply "HELP" for assistance or contact support@mynewstaff.ai.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.