Privacy Policy

Last Updated: October 13, 2025

Privacy Policy

Alphas Holding LLC operating the mynewstaff.ai ("Alphas," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website www.mynewstaff.ai (the "Site"), use our AI-powered business automation tools and related services ("Services"), or communicate with us via email, SMS, or other digital channels.

By using our Site or Services, you agree to this Privacy Policy and our Terms of Use.

1. Who We Are

Alphas Holding LLC
Filing Number: 10348517
Registered Address: 8 The Green, Suite B, Dover, DE 19901, USA
Email: support@mynewstaff.ai

We provide AI-driven automation solutions for marketing, customer support, and business operations.

2. How We Use Your Personal Data

We process personal data to operate our Services efficiently, provide a personalized experience, and comply with legal obligations.

Purpose	Description	Personal Data Processed	Legal Basis	Retention Period
Account Creation & Management	Create, verify, and manage your user account.	Name, email, phone number, password.	Contract performance.	Until account deletion or 24 months of inactivity.
Payments & Billing	Process payments and issue invoices.	Billing details, payment method, card/bank info.	Contract performance, legal obligation.	10 years post-transaction.
Providing AI Services	Deliver and improve our AI automation tools.	Data you upload or connect (content, CRM, analytics).	Contract performance, legitimate interest.	Duration of contract + 24 months.
SMS & Email Communications	Send service alerts, marketing messages, and updates.	Name, phone number, email address, message history.	Consent, legitimate interest.	Until opt-out or 24 months post-consent.
Lead Generation & Marketing	Send promotional content, newsletters, or offers.	Name, email, engagement data.	Consent.	24 months after last engagement or consent withdrawal.
Customer Support	Respond to inquiries and troubleshoot issues.	Name, email, message content, interest.	Legitimate interest.	2 years after case resolution.
Recruitment & Contractor Management	Evaluate applicants and manage service providers.	Name, contact info, CV, LinkedIn, contracts.	Legitimate interest, contract.	Duration of engagement/contract + 2 years.
Compliance & Legal Defense	Maintain records for audits or legal obligations.	All relevant personal data.	Legal obligation, legitimate interest.	As required by law (typically 5-10 years).

3. SMS and Email Communication Compliance

We are committed to maintaining transparency and compliance in all marketing and transactional communications.

3.1 SMS & Messaging Compliance

All promotional SMS messages comply with TCPA (U.S.), CTIA, and international telecom standards.
We only send messages to users who have explicitly opted in to receive SMS communication.
Each message includes a brand identifier and a clear opt-out mechanism (e.g., "Reply STOP to unsubscribe").
Transactional or service-related messages (like account alerts or OTPs) are sent only when necessary for legitimate purposes.
We maintain detailed records of SMS consent, message logs, and unsubscribe requests in compliance with FCC and carrier policies.

3.2 Email Compliance

Marketing emails are sent only with your consent or a legitimate business relationship (as defined by CAN-SPAM Act, GDPR, and CASL).
Every email includes:
- A clear subject and sender name,
- Our business contact information, and
- A working unsubscribe link.
Opt-out requests are processed immediately and honored within 10 business days.
Transactional and service-related emails (e.g., invoices, support replies) may still be sent even after unsubscribing from marketing lists.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential site functionality,
Improve performance and personalization, and
Analyze user behavior for security and analytics purposes.

You may manage cookie preferences via your browser or our cookie banner. For more information, see our Cookie Policy.

5. Data Sharing and Recipients

We share personal data only with trusted third parties who are necessary for our operations:

Technology partners: Hosting, cloud, and email/SMS providers (e.g., Twilio, Vonage, AWS).
Payment processors: For secure transaction processing.
Affiliated entities: Our subsidiaries or contractors supporting service delivery.
Legal authorities: When required by law, court order, or regulation.

All third parties are contractually bound to handle your data in accordance with this Privacy Policy and applicable privacy laws.

6. International Data Transfers

Your data may be transferred to and processed in the United States and other countries outside your jurisdiction.

When transferring data internationally, we ensure compliance with GDPR by:

Using Standard Contractual Clauses (SCCs),
Working with privacy-certified vendors, and
Implementing technical safeguards such as encryption and access control.

7. Marketing and Consent Management

You can control your marketing preferences anytime:

Opt-out of SMS: Reply "STOP" to any message.
Opt-out of Emails: Click "Unsubscribe" in the footer of any marketing email.
Opt-out of all communications: Contact support@mynewstaff.ai.

Once opted out, you will continue to receive transactional communications necessary for service operation (e.g., account verification, receipts, legal notices).

8. Children's Privacy

We do not knowingly collect personal data from anyone under 16 years of age.

If we discover such data, we delete it immediately.

If you believe a minor has provided us with personal data, please contact us.

9. Your Privacy Rights

Depending on your location (e.g., under GDPR, CCPA, or similar laws*), you have the right to:

Access and obtain a copy of your personal data.
Request correction or deletion of your data.
Restrict or object to certain processing activities.
Withdraw consent at any time (without affecting prior lawful processing).
Data portability—receive your data in a structured, machine-readable format.
File a complaint with a data protection authority if you believe your rights are violated.

To exercise your rights, contact us at support@mynewstaff.ai.

We may verify your identity before fulfilling your request.

10. Data Security and Retention

We implement robust technical and organizational measures, including:

Data encryption in transit and at rest.
Role-based access controls.
Continuous monitoring and audit trails.
Secure vendor contracts (SCC/ISO27001 compliant).

We retain personal data only as long as necessary for business, legal, or contractual reasons—generally no longer than 24 months post last interaction unless legally required otherwise.

11. Updates to This Policy

We may revise this Privacy Policy periodically.

If significant changes occur, we will notify users via email or dashboard alert.

The "Last Updated" date reflects the latest revision.

12. Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy or your data rights, please contact:

Data Protection Officer (DPO)

Alphas Holding LLC

8 The Green, Suite B, Dover, DE 19901, USA

Email: support@mynewstaff.ai

13. Supplemental Disclosures for Global Users

GDPR (EU/EEA): We act as both Controller and Processor depending on data context.
CCPA (California): We do not sell or share personal data for monetary gain.
CASL (Canada): We maintain clear consent records and provide direct unsubscribe options.
TCPA/CTIA (U.S.): SMS sent only with consent; STOP/HELP keywords supported.
TRAI (India): Promotional SMS sent through DLT-approved headers and templates.